The urgent care team in Hartlepool wants to remind its community about the health issues it can help with.
The service at the University Hospital of Hartlepool is a GP and nurse practitioner service giving help to people with minor injuries and illnesses.
It is there for people when they need urgent support and have been unable to gain access to their GP.
If you need urgent care
If you need medical treatment, please visit NHS 111 or call 111. An experienced call handler will signpost you to the most appropriate service.
This can include setting up an appointment which will support patients to be seen in a timely manner.
The centre – which includes experienced nurse practitioners and health support workers – can help people with issues including:
- Sprains or strains
- Suspected broken bones
- Grazes, burns and cuts
- Minor illness – for example sore throats, earache, eye conditions, stomach ache
The service is not there to deal with complex issues that require continuity. Unless there is an urgent need these conditions should be addressed by the person own GP.
Nicola Grieves, clinical lead for the urgent care service, said: “Our urgent care centre is here to help people with minor issues.
“The centre is not an emergency service – people with issues needing emergency attention are cared for at our emergency department at the University Hospital of North Tees.
“The urgent care centre is here to help with a whole range of minor injuries and illnesses. The experienced team can also treat broken bones and has an X Ray facility.
“We want to remind our community that the service is here for this reason.”
